Chatbots for local businesses are revolutionising the way clients/customers enquire about what you have to offer. Instead of forcing them to fill in a boring form, potential clients/customers get to ask the robot questions in a fun, natural way. This completely changes the game.
Today, a lot of people would prefer not to speak to a human first, they can talk to the chatbot and you get to ask all the questions needed, to then provide them with exactly what they need all without it costing you and your business any money and time.
As you can ask them the questions to decide if they are hot leads for your business, you will be able to direct that lead to the perfect person within your business saving you time.
Chatbots are working for you 24/7 and a lot of potential clients/customers would like information when your business is closed, this can make it the perfect solution they need as well as what you need. You are collecting leads even when your business is closed.
Building relationships with clients/customers is key for any businesses success and building trust and comfort is paramount, this is where a chatbot can allow you to start building a relationship from the get-go. This will give you a far greater chance of you securing that client/customer in your business. It will be friendly, interested, attentive, knowledgeable about what they are looking for and can even be humorous.
A key advantage with a chatbot is tracking and logging, this is a surprising advantage over phone conversations, chatbots log everything and this is an invaluable advantage when a human takes over the lead.
Of course, the biggest advantage of having a chatbot in your agency is that it will save you a whole lot of time and because you are saving time, you are also saving money.
In summary, you will acquire hot leads on autopilot, you will build relationships on autopilot, everything will be logged on autopilot, they will be working 24/7, they will save you time and money and above all create more revenue for your agency.