Returns Policy


Birthday VIP Club

Here at TLC Media Group, we offer a 60-day money back guarantee.

We aim to get you daily exposure, visibility, brand awareness and customers onto a database so that we can market to them via email and text.

If for some reason you are not satisfied with the results you are getting, then firstly telephone us on

07491 819600 or email us at

If the designs and creatives have already been created then we are unable to return the £197 paid for this service, also if adverts on Facebook have been paid for then we are unable to return the cost of ads.

You will get refunded the money you have paid for, for our services for the full calendar month regardless of what the date is. We generally spend £150 on the Facebook Ads, so whatever you have paid, minus the Facebook Ad Spend, you will be refunded